eSwitch to Carter

Switch banks in a snap

Making the move to Carter Bank is simple with eSwitch to Carter powered by ClickSwitch

Just three steps
That's all it takes during this online process.
Quick and secure
It's a smooth transition to move from your old bank to us.
A better banking experience
You'll be ready to benefit from everything we offer.

New Carter Bank accounts mean new opportunities

Making the switch is a lot easier than you might think. With eSwitch to Carter, powered by ClickSwitch, you set up direct deposits and recurring transfers into your Carter Bank accounts so there's no disruption to your personal finances. 

Three Steps to Switch 

  1. Call us at 833-275-2228 or visit one of our branches to get enrolled and receive your SwitchTRACK activation code.
  2. Enter your SwitchTRACK activation code on this page, or begin the process through the activation email you receive once you enroll.
  3. Log in and choose the Direct Deposit or Recurring Payments option, input your information and submit.

If you've already activated your account and set up a personal password, log in with the unique email address you provided during enrollment.

We'll take care of everything else while keeping you updated on the progress through the "status" column in your dashboard. And, of course, if you have any questions, please contact us.

FAQ

After enrollment, you’ll need the SwitchTRACK code provided during signup, or you can activate your account through the welcome email link. Access your eSwitch to Carter dashboard to finalize direct deposit and payment transfers with just a few clicks. 

Enroll online at our official website, then access our online and mobile banking to manage your accounts anytime, anywhere.

Use the Forgot Password link on our login page or contact Customer Service at 833-275-2228 for help resetting your login credentials.

Business Customers will need to reach out to their local branch office to initiate online and mobile banking. If you are wanting to use the Automated Clearing House (ACH) network or wire services, then our Carter Commercial Center may be your best online banking option. Contact us at 833-275-2228 if you have any questions.

Better banking from a better bank

At Carter Bank, your financial success is always our first priority.

Carter Bank is a full-service financial institution with locations throughout Virginia and North Carolina.